Job Description

Job Description

As Data Analyst - Technical Customer Services (TCS) EMEA this will be your key responsibilities:

  • Analyze large datasets to identify trends in product performance, design dashboards, and support algorithm development for forecasting;
  • Ensure data integrity and contribute to data standards development across systems;
  • Act as a point of contact for analyzing product performance data across BA EMEA, collaborating with R&D, Quality, Central TCS, and other key stakeholders;
  • Support the definition and coordination of training content based on customer needs and internal requirements, collaborating with Tire Academy EMEA;
  • Develop technical documentation and communication materials to support internal and external stakeholders throughout the customer journey;
  • Provide support to local TCS teams, coordinating training and coaching activities for key TCS roles and other stakeholders.

    • Qualifications...

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