Data Analyst

As we rapidly scale and expand into new growth areas, we are looking for a dedicated Data professional to support our Operations team. A key focus of this role will be unlocking actionable insights for our most critical automation asset: Joy, our AI-driven chatbot, and support the Ops team with smart logistics analyses. You will play a pivotal role in building our data foundation from the ground up, transforming bottlenecks into scalable solutions.

• Build from the ground up: Design and implement the core data structures and analytical foundations for our Brazil Operations.
• Drive strategic decision-making: Generate insights that influence Product, Operations, and Commercial priorities.
• Unlock patient insights: Analyze patient interactions to better understand sentiment and improve the customer experience.
• Identify growth opportunities: Surface cross-sell opportunities and operational improvements through data.
• Raise the analytic...