Job Description

Responsibilities

  • Communicate with internal and external customers to understand data requirements
  • Prioritize reporting needs of customers
  • Fulfill data needs of customers by report creation and escalation where necessary
  • Expand technical and Group Benefit knowledge to expand the subset of reports they can create
  • Work with Business Analytics and Advice teammates to improve report creation processes
  • Be a first line of defense in supporting Group Benefits data governance

Required Soft Skills

  • Excellent communication skills – both verbal and written
  • Attention to accuracy and detail is critical
  • Excellent prioritization skills
  • Strong team player with a high commitment to quality work and service
  • Ability to develop positive internal business relationships and contacts
  • Working experience in change management and deployment cycle

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