Job Description

Analyze performance (sales, conversion, retention, operations) and surface opportunitiesBuild & maintain daily/weekly/monthly dashboards and reportsClean, validate and manage large CRM and calling datasetsProvide ad-hoc analysis and data-driven recommendations to stakeholdersDefine and track metrics/KPIs; identify trends and gaps to improve calling strategies

Qualifications:

Degree in Economics, IT, Data or related field2+ years in data analysis (sales/call-center experience a plus)Strong Excel / Google Sheets skills; working knowledge of SQLExperience with visualization tools (Power BI, Tableau, Looker, etc.)Strong attention to detail and ability to explain results to non-technical teamsNice to Have:CRM experience (Salesforce, Raiser's Edge)Familiarity with A/B testing, Python/

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Benefits:

  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

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