Job Description
About the Role
ibex is hiring on behalf of one of its global clients for a Senior Data Analyst, Supply Chain Operations to join the EU Supply Chain Operations team. The ideal candidate should be comfortable working from 2:00 PM to 11:00 PM. This role provides crucial operational support to the Mobile Supply Chain Operations, maintaining day-to-day business activities, and working on key projects to support both internal and external stakeholders. You will own the day-to-day delivery of key processes for our Mobile Supply Chain. Building a strong working relationship with our contact center and network of repair and fulfillment vendors to deliver a best-in-class customer service while identifying and enacting operational improvements through automation and data analytics.
Job Responsibilities
● KPI Tacking and Continuous improvement:
Maintain KPI analysis and tracking dashboards for Mobile service delivery and Mobile service costs/outcome, while contributing to design impro...
ibex is hiring on behalf of one of its global clients for a Senior Data Analyst, Supply Chain Operations to join the EU Supply Chain Operations team. The ideal candidate should be comfortable working from 2:00 PM to 11:00 PM. This role provides crucial operational support to the Mobile Supply Chain Operations, maintaining day-to-day business activities, and working on key projects to support both internal and external stakeholders. You will own the day-to-day delivery of key processes for our Mobile Supply Chain. Building a strong working relationship with our contact center and network of repair and fulfillment vendors to deliver a best-in-class customer service while identifying and enacting operational improvements through automation and data analytics.
Job Responsibilities
● KPI Tacking and Continuous improvement:
Maintain KPI analysis and tracking dashboards for Mobile service delivery and Mobile service costs/outcome, while contributing to design impro...
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