Danish speaking Customer Support

About the job Danish speaking Customer Support

We are looking for a Technical Support Specialist to join our clients operations in Malaga. Start ASAP in this daytime hybrid role (mix of office and remote work).

What you'll do

• You will provide frontline support and ensure clients get the help they need, working across multiple systems and projects. Your tasks will include
• Providing technical troubleshooting and support for advanced energy storage and smart charging products.
• Responding to customer inquiries via phone, email, and chat, delivering professional, clear, and timely assistance.
• Guiding clients and installers through step-by-step solutions, explaining complex technical issues in an easy-to-understand way.
• Logging, tracking, and following up on incidents to ensure efficient resolution.
• Coordinating with internal teams and other specialists to handle complex issues.
• Suppor...