Job Description

Location:
Portugal (Remote)

Language:
Danish (C1/C2) + English (B2)

Contract:
Full-time, Indefinite

Schedule:
Monday–Friday | 08:00–17:00

We are hiring
Danish-speaking Customer Service Representatives
to support a
leading European automotive group
, working across premium and mass-market automotive brands.

This role is ideal for professionals who enjoy customer interaction, problem-solving, and delivering a high-quality service experience in a structured, remote environment.

Responsibilities

  • Handle customer inquiries via phone, chat, and email
  • Provide accurate information related to vehicles, services, warranties, and digital solutions
  • Maintain clear and detailed documentation in CRM systems
  • Resolve customer issues with professionalism, empathy, and efficiency
  • Stay updated on brand policies, services, and processes
  • Collaborate with colleagues to continuously imp...

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