Danish Speaking Customer Service for Cloud Services Provider - Work In Greece

Mercier Consultancy MD is excited to present an opportunity for Danish Speaking Customer Service Representatives for a leading Cloud Services Provider based in Greece. This role is perfect for individuals who are passionate about technology and committed to providing outstanding customer support. As a representative, you will assist customers in navigating their inquiries related to cloud services, all while communicating effectively in Danish.

Key Responsibilities

• Manage customer inquiries regarding cloud services, subscription plans, and technical support via phone, email, and chat in Danish.
• Provide comprehensive assistance with account setup, configuration, and usage of cloud products.
• Resolve customer issues and complaints swiftly, ensuring high levels of satisfaction.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with technical teams to provide solutions to customer pr...