Job Description
Role Overview
We are looking for an experienced D365 Developer with strong expertise in Power Platform and Power BI to design, develop, and maintain solutions within Microsoft Dynamics 365 Contact Center environments.
The ideal candidate will have solid experience in report development, data modeling, DAX, and BI best practices, along with exposure to financial services projects and global team collaboration.
Key Responsibilities
We are looking for an experienced D365 Developer with strong expertise in Power Platform and Power BI to design, develop, and maintain solutions within Microsoft Dynamics 365 Contact Center environments.
The ideal candidate will have solid experience in report development, data modeling, DAX, and BI best practices, along with exposure to financial services projects and global team collaboration.
Key Responsibilities
- Design, develop, and maintain solutions within Microsoft Dynamics 365 Contact Center Platform
- Build and optimize Power BI reports and dashboards
- Develop complex calculations and business logic using strong DAX skills
- Work with Dynamics 365 data sources, ensuring:
- Proper connectivity
- Efficient data modeling
- Performance optimization
- Collaborate with Contact Centre stakeholders to enhance:
- Customer experience
- Operat...
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