Job Description
D365 CE Functional Consultant | 12-Month Contract | Macclesfield Hybrid
We’re supporting a major name in the insurance sector with the search for an experienced Dynamics 365 Customer Engagement Functional Consultant to join on an initial 12-month contract. This is a high-impact role for someone who can bridge business and technology, lead stakeholder conversations, and help shape how D365 CE supports customer journeys, sales, and service operations.
Contract details
* Role: D365 CE Functional Consultant
* Length: 12-month contract
* Location: Macclesfield
* Working pattern: Hybrid, 2–3 days onsite per week
* Client: Leading insurance organisation
What you’ll be doing
* Lead requirements workshops across Customer Journeys, Customer Service and Sales.
* Work closely with business stakeholders to understand current processes and define practical D365 CE improvements.
* Document functional requirem...
We’re supporting a major name in the insurance sector with the search for an experienced Dynamics 365 Customer Engagement Functional Consultant to join on an initial 12-month contract. This is a high-impact role for someone who can bridge business and technology, lead stakeholder conversations, and help shape how D365 CE supports customer journeys, sales, and service operations.
Contract details
* Role: D365 CE Functional Consultant
* Length: 12-month contract
* Location: Macclesfield
* Working pattern: Hybrid, 2–3 days onsite per week
* Client: Leading insurance organisation
What you’ll be doing
* Lead requirements workshops across Customer Journeys, Customer Service and Sales.
* Work closely with business stakeholders to understand current processes and define practical D365 CE improvements.
* Document functional requirem...
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