Czech Service Desk Agent

We are recruiting on behalf of one of our key clients : a dynamic, internationally-oriented organization with a strong presence in Central Europe. As part of their continued growth, they are looking to onboard a motivated Czech Service Desk Agent to join their multilingual support team in Budapest.

This is an exciting opportunity for both fresh graduates eager to launch their careers in IT support and experienced professionals looking for their next challenge. You will be the first point of contact for Czech-speaking end users, providing high-quality technical assistance in a fast-paced, collaborative environment.

Tasks

• Serve as the first point of contact for Czech and English-speaking users via phone, email, and chat


• Help users solve everyday technical issues, step by step, with full support from the team


• Log and track requests through an internal tool (training provided)


• Pass on more complex issu...