Job Description

Trillium Information Security Systems (TISS) in Karachi, Pakistan, seeks a proactive Customer Success Manager (CSM) for SMBs with 3+ years in cybersecurity. You will advise clients on maximizing value from services while driving retention and satisfaction.

You will own the customer lifecycle—from prospecting and onboarding to post-sale engagement and health checks—collaborating with marketing on lead gen and ensuring value delivery for SMBs.

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