Job Description
Do you have a passion for technical topics paired with a communicative manner?
Then join one of the biggest cybersecurity and anti-virus provider and live in the wonderful city of Athens, Moschato.
Your responsibilities and impact as a Cybersecurity Agent will be:
In this role, you will be the point of contact with customers in advising, selling, troubleshooting and even setting up their new products
Identify, reply and solve customer’s requests via phone, email and chat
Troubleshoot technical issues
Assist in pre-sales and after-sales inquiries
Ensure a high level of service and customer satisfaction
Skills, experiences and interests you need to succeed in this role:
For this role, the Company is looking for professional and friendly individuals with empathy and the ability to multitask.
You are a native German speaker with advanced business English
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