CXS Training Manager

We are searching for an outstanding Customer Success Functional Manager to join our growing Customer Success team. You will be responsible for leading the functional training team, driving customer satisfaction, team performance and business growth. In addition to leading the team, you will partner directly with venues, providing expert guidance and operational support to help them achieve their goals.

Demonstrating your industry expertise, you will collaborate with venues to identify opportunities for growth, optimize their operations and implement tailored solutions.

This is a fast paced and dynamic role that combines leadership, innovation and operational excellence, with an emphasis on customer relations and team management.

What You'll Do

• Manage team members and provide ongoing support, including regular one on ones, along with performance feedback to promote individual growth and development

• Forster a collabor...