Job Description

A global contact center solutions company is seeking a Customer Experience Manager dedicated to enhancing service excellence. The role involves designing and delivering training programs, ensuring service quality, and collaborating cross-functionally to drive customer-centric initiatives. Candidates should have strong leadership, coaching abilities, analytical skills, and a Bachelor's degree in a relevant field. Experience with CRM platforms is preferred. This position offers a chance to shape customer experiences across various touchpoints.
#J-18808-Ljbffr

Ready to Apply?

Take the next step in your AI career. Submit your application to Support Services Group today.

Submit Application