Job Description

Our consulting client is looking for a CX Strategist to join their team. This will be starting in September, for 6+ months, fulltime hours per week.


The rate range is $90-110 per hour, CAD.


What you will do:

  • Act as the strategic leader for the 360 degree CX roadmap
  • Lead workshops, customer interviews, personal development and journey mapping across the lines of business, for the product.
  • Author the opportunity map, measurement framework and operating model.
  • Bridge the brand voice across all departments and lines of business


Skills needed:

  • 10+ years of experience in CX and human centered design
  • automotive or D2C experience
  • EN/FR market sensibility (Canada)
  • Executive facilitation experience.

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