Job Description
Job Description
We are seeking a Senior CX Technology / Digital Product Consultant to support global mobile app and web platform initiatives, with a strong focus on loyalty, personalization, and customer experience.
This role sits within a global digital platform organization undergoing a transformation to a value stream model, where teams are aligned to key customer journeys. This consultant will support one of these streams, focusing specifically on mobile and web loyalty experiences, including rewards, redemption, and engagement capabilities.
Key Responsibilities:
-Drive delivery of the loyalty technology roadmap across mobile and web platforms
-Act as a bridge between business, product, and engineering teams to ensure alignment and execution
-Partner closely with Product Managers to define backlog, priorities, and feature delivery
-Collaborate with architects and development teams to ensure scalable, high-quality solutions
-Serve as a trusted adv...
We are seeking a Senior CX Technology / Digital Product Consultant to support global mobile app and web platform initiatives, with a strong focus on loyalty, personalization, and customer experience.
This role sits within a global digital platform organization undergoing a transformation to a value stream model, where teams are aligned to key customer journeys. This consultant will support one of these streams, focusing specifically on mobile and web loyalty experiences, including rewards, redemption, and engagement capabilities.
Key Responsibilities:
-Drive delivery of the loyalty technology roadmap across mobile and web platforms
-Act as a bridge between business, product, and engineering teams to ensure alignment and execution
-Partner closely with Product Managers to define backlog, priorities, and feature delivery
-Collaborate with architects and development teams to ensure scalable, high-quality solutions
-Serve as a trusted adv...
Ready to Apply?
Take the next step in your AI career. Submit your application to Insight Global today.
Submit Application