Job Description
Portfolium (Acquired by Instructure) is seeking a CX Technology & AI Lead in Mexico City. This role focuses on managing the Customer Experience platform, developing AI-enhanced workflows, and ensuring data integrity and process efficiency.
Ideal candidates should have 3+ years of CS platform administration experience, strong knowledge of Salesforce, and a passion for leveraging AI to enhance customer engagement. The position offers a hybrid work culture and a variety of competitive benefits.
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