Job Description

Job Req Number:
Time Type: Full Time

Key Tasks & Deliverables

  • Check the daily workbench and workload allocation and ensure all jobs are actioned based on priority and within allowed KPI.
  • Follow the SOP with the steps on how the process of vetting and compiling. Check special instructions for specific customers.
  • Report irregularities as per SOP.
  • Send email communication to responsible party for any missing documents for Customs clearance. Perform proper escalation when necessary.
  • Attend to customer Pre-lodge activities and queries.
  • Sending jobs into pre-lodge.
  • Active participation in projects for process improvements
  • Individual Performance to meet/exceed expectations as defined in the SLA
  • Work under the direction of Team Leader/s
  • Adapt to DSV GBS MNL culture and perform in line with the Values/behaviors defined
  • To be a DSV GBS ambassador.
  • Res...

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