Job Description
Who is Collaboration Betters the World
We create and deliver technology and business solutions that help organizations grow, innovate, and transform. With over 3,000 people in 21 countries, we operate across Strategy & Governance, Product Design & Growth, Software Engineering, Data Analytics & AI, Cloud & Enterprise Platforms, Cyber Security, Banking Technology Solutions, Smart Industrial Solutions, and Life Sciences Solutions.
As part of our commitment to building a better world, CBTW allocates 3% of our 2025 revenue to support education projects within and around our communities. This contributes to a brighter future for our teams, our partners, and our shared planet.
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Customer Support Analyst
The Customer Support Analyst provides Level 1 (first-line) support to customers through inbound calls, email, and ticketing systems. This role involves handling a high volume of inbound customer inquiries, performing initial trouble...
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