Job Description

πŸš€ We’re Hiring: Customer Success Manager (KPI-Driven Role)

πŸ“ Location: Bangalore | Hyderabad | Mumbai

🧠 Experience: 4–8 Years

🏒 Accounts: 1 Large Enterprise + 2 Small/Mid Customers

Are you a strategic account manager who thrives on growth, expansion, and measurable impact. We’re looking for a Customer Success Manager who can drive revenue growth, product adoption, and long-term customer value across enterprise and mid-market accounts.

🎯 Role Objective

Drive account growth, product adoption, and revenue expansion through structured account mining and farming strategies. Ensure seamless implementation and scaling of Berri Suites within assigned customers.

πŸ“Š Key Performance Indicators (KPIs)

1️⃣ Revenue Growth & Account Expansion (30%)

  • Achieve defined QoQ revenue growth
  • Identify & close expansion opp...

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