Job Description

Customer & Technical Support (DEVV / TECH)

Location

Oeiras, Portugal
On-site

Start Date

2 February 2026

About the Role

As a Customer & Technical Support Specialist, you will play a key role in delivering an outstanding support experience by resolving technical issues and strengthening customer trust in the brand. You will act as a bridge between customers and internal teams.

What Youll Do

  • Handle customer and technical inquiries via phone and email
  • Diagnose and resolve technical issues efficiently and creatively
  • Ensure high levels of customer satisfaction and service quality
  • Rebuild customer confidence through clear communication and effective solutions
  • Identify customer needs and provide tailored recommendations
  • Act as a central point of coordination within internal teams

What Youll Need

  • Native-level French (spoken and written)
    • ...

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