Customer Technical Support

Job Description:

Job Title : Tech Support Engineer

Exp : 2+

Location : Chennai

Notice : Immediate to 15 days

CUSTOMER SERVICE REPRESENTATIVE SKILLS AND QUALIFICATIONS:

- Minimum of bachelor’s degree or Diploma or Equivalent Technical Qualification or Certification

- Customer Handling Skills (Exposure in handling International Customers)

- Excellent Communication Skills (Oral & Written)

- Intermediate Hardware, Software & Networking knowledge

- Strong Interpersonal Skills & Exposure to working across multi-cultural workforce

- Flexible to work in shifts (24/7) environment, Quick Learner

- Quality Focus, Problem Solving Skills, Market Knowledge

- Documentation Skills, Listening Skills, Email / Chat etiquettes

- Analyzing Information, Go in to the details, Logical Troubleshooting Skills, Multi-tasking

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