Job Description
Location
Oeiras, Portugal
On-site
Start Date
2 February 2026
About The Role
As a Customer & Technical Support Specialist, you will play a key role in delivering an outstanding support experience by resolving technical issues and strengthening customer trust in the brand. You will act as a bridge between customers and internal teams.
What Youll Do
Handle customer and technical inquiries via phone and email
Diagnose and resolve technical issues efficiently and creatively
Ensure high levels of customer satisfaction and service quality
Rebuild customer confidence through clear communication and effective solutions
Identify customer needs and provide tailored recommendations
Act as a central point of coordination within internal teams
What Youll Need
Native-level French (spoken and written)
English proficiency at B2 level – mandatory
Strong customer focus with confident decision-making skills
Excellent communication and argumentation abi...
Oeiras, Portugal
On-site
Start Date
2 February 2026
About The Role
As a Customer & Technical Support Specialist, you will play a key role in delivering an outstanding support experience by resolving technical issues and strengthening customer trust in the brand. You will act as a bridge between customers and internal teams.
What Youll Do
Handle customer and technical inquiries via phone and email
Diagnose and resolve technical issues efficiently and creatively
Ensure high levels of customer satisfaction and service quality
Rebuild customer confidence through clear communication and effective solutions
Identify customer needs and provide tailored recommendations
Act as a central point of coordination within internal teams
What Youll Need
Native-level French (spoken and written)
English proficiency at B2 level – mandatory
Strong customer focus with confident decision-making skills
Excellent communication and argumentation abi...
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