Customer Team Leader

Responsibilities

• Own the day‑to‑day running of the store by leading the team on your shift
• Motivate, coach, and support your team to deliver great service and efficient operations
• Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
• Support store performance through merchandising, stock accuracy, and HR processes
• Champion Co‑op through community engagement and membership growth
• Assist the Store Manager and ensure the store is always safe and well‑stocked
• Help maintain high standards while supporting colleagues to be their best

Qualifications

• Passion for people and leadership
• The ability to work flexibly and lead by example
• Skills in retail, merchandising, or team management (experience not essential)
• Aged 18+ to authorise age‑related sales

Working Patter...