Job Description

We are searching for enthusiastic Customer Support/ Back Office professionals wanting to discover Portugal and help the customers.Are you someone who wishes to live Portugal? Explore Lisbon? Then do not hesitate to join the team!

Your responsibilities and impact as Customer Support/Back-Office will be:

  • Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands

  • Answering inquiries from customers by phone, e-mail and chat

  • Identifying issues and provide solutions

  • Ensuring high level of customer satisfaction

  • Processing goods returns and refunds

  • Providing ad-hoc support

  • Being a team player and participate in the success of the team and project

    • Skills, qualifications and interests you need to succeed in this role:

  • A native level of Dutch and at...

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