Customer Support Technician (Advanced)

About the Opportunity

We are seeking a dedicated Customer Support Technician to provide comprehensive technical support for a state government agency at a remote location. This high-visibility role involves supporting executive stakeholders and VIP meetings while maintaining all user-facing technology systems. You'll be the on-site IT presence for a remote office, providing critical support and ensuring seamless technology operations for agency leadership and staff.



Key Responsibilities

Technical Support & Systems Management:

• Install, configure, and maintain computer hardware, software, systems, mobile devices, printers, and scanners


• Provide in-person and remote technical support to end users across the organization


• Monitor and maintain computer systems using enterprise tools such as Active Directory and Microsoft Endpoint Configuration Manage...