Customer Support Supervisor - (On-Site, Graveyard Shift)

At 360Training.com Inc. one of our priorities is to create a performance culture where associates come to work each day motivated to share ideas and create solutions to grow the business. As part of this, we want to hire the best talent to serve our customers and deliver results in support of our goals

360training is seeking a Customer Support Supervisor to join our growing team in Manila, Philippines. We are looking for a strong candidate with an extensive call center background who really understands how to manage people and systems. A person who has passion to go above and beyond to enhance the customer experience and who has the energy, is self-driven, and wants to spend their time coaching their team to success.

The Customer Support Supervisor will be responsible for leading customer related activities for the Customer Support Group and developing the department and its members with the assistance of lead agents within the department.

Ke...