Customer Support Specialist

We are looking for a proactive and customer-focused Customer Support Specialist to join our team. This is a full-time, on-site position based in Vadodara. In this role, you will be responsible for assisting international clients through phone, email, and chat, ensuring timely resolution of customer inquiries and maintaining a high level of customer satisfaction. You will coordinate with internal teams, monitor support requests, document issues, and ensure smooth day-to-day support operations. The ideal candidate is an excellent communicator, organized, solution-oriented, and capable of working efficiently in a fast-paced environment.

Key Responsibilities

• Respond to customer inquiries via phone, email, and live chat.
• Resolve customer issues promptly while maintaining a high level of professionalism.
• Coordinate with technical and internal teams to ensure timely issue resolution.
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