Customer Support Specialist – US Healthcare/Billing

Job Title:
Customer Support Specialist – US Healthcare/Billing

Location:
SA Remote

Employment Type:
Full-time

About Us:

Hirexe is seeking an experienced
Customer Support Specialist
with a strong background in the US healthcare system to support one of our healthcare clients. This role is ideal for a detail-oriented professional who thrives in a call center environment and has hands-on experience with medical claims processing and resolution.

Job Summary:

The Customer Support Specialist will manage inbound and outbound calls related to medical claims, insurance verification, claim status inquiries, and denials. The role requires claims processing, resolution, and follow-up. The ideal candidate has at least 1 year of experience in US healthcare claims administration and is comfortable working in a fast-paced call center setting.

Key Responsibilities:

• Manage inbound and outbound calls from patients, clients, an...