Job Description
Description
We are seeking a Customer Support Specialist to provide exceptional service to customers by addressing inquiries, resolving issues, and ensuring a positive overall experience. The ideal candidate is an excellent communicator, detail oriented, and committed to delivering high-quality support.
Responsibilities
+ Respond to customer inquiries via phone, email, and chat
+ Resolve issues and document outcomes in CRM systems
+ Escalate complex issues to internal teams
+ Identify service trends and improvement opportunities
Requirements
+ 2+ years of customer service experience
+ Strong communication and problem‑solving skills
+ CRM experience preferred
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent place...
We are seeking a Customer Support Specialist to provide exceptional service to customers by addressing inquiries, resolving issues, and ensuring a positive overall experience. The ideal candidate is an excellent communicator, detail oriented, and committed to delivering high-quality support.
Responsibilities
+ Respond to customer inquiries via phone, email, and chat
+ Resolve issues and document outcomes in CRM systems
+ Escalate complex issues to internal teams
+ Identify service trends and improvement opportunities
Requirements
+ 2+ years of customer service experience
+ Strong communication and problem‑solving skills
+ CRM experience preferred
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent place...
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