Job Description

Hi #All
We're expanding our team and hiring Customer Service Advisors (Taiwanese Language Support) for an exciting Travel Project
Location: Cyberjaya, Malaysia
Candidates must currently be based in Malaysia to apply.
Urgent Hiring
Start Dates
10 Taiwanese (Non-Native / Local Malaysian) → 16 March 2026
2 Taiwanese (Native) → 13 April 2026
What you'll do
Be part of a global travel program and deliver excellent customer experience through calls, live chat, and email. Perfect for candidates who enjoy helping people and working in a dynamic, shift-based environment.
Key Responsibilities
• Manage inbound/outbound calls, chats & emails
• Support customers with travel-related enquiries
• Meet service quality and KPI targets
• Document interactions accurately
• Collaborate with a supportive team
Working Hours
5 working days + 2 days off weekly
Rotational shifts between 7:00 AM – 2:00 AM
Salary Package
• Non-Native Taiwanese: RM4,5...

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