Job Description
Eaton’s FFD Fluid Filtration Division division is currently seeking a Customer Support Specialist.
**What you’ll do:**
**Job Summary**
The Customer Support Specialist is responsible for entering orders and coordinating order transport accurately, timely and efficiently. This role is also expected to establish and maintain a working relationship with customers, assisting them and market channels in pricing, equipment identification, and expediting.
**Job Responsibilities**
**ESSENTIAL FUNCTIONS:**
-Provide fast, accurate and courteous customer service on pricing, parts identification, order details, service availability, freight information, parts availability and general information through the call center for customers and market channels to create and maintain a competitive advantage through superior service.
-Enter customer orders, RMAs, credit memos and billing only orders accurately and promptly to meet customer requirements and to enh...
**What you’ll do:**
**Job Summary**
The Customer Support Specialist is responsible for entering orders and coordinating order transport accurately, timely and efficiently. This role is also expected to establish and maintain a working relationship with customers, assisting them and market channels in pricing, equipment identification, and expediting.
**Job Responsibilities**
**ESSENTIAL FUNCTIONS:**
-Provide fast, accurate and courteous customer service on pricing, parts identification, order details, service availability, freight information, parts availability and general information through the call center for customers and market channels to create and maintain a competitive advantage through superior service.
-Enter customer orders, RMAs, credit memos and billing only orders accurately and promptly to meet customer requirements and to enh...
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