Customer Support Specialist

Hiring Remote Professionals in Latin America!

Wingz, is a leading US rideshare company focused on Non-Emergency Medical Transportation (NEMT). 

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Position: Customer Support Specialist

Work Schedule: US Hours (Eastern Time)

Employment Set-up: Remote (Independent Contractor)  

Employment Type: Full-Time / Long Term

Salary Range: USD 1,000 - 1,500/ Month

Benefit: 10 PTO after the probationary period

Pay-out Frequency: Semi-monthly

Equipment: Self-Provide

Job Summary:

You will be the voice of Wingz. When a rider needs help with a trip, a driver has a question about a pickup, or a healthcare partner needs an update, you are the person who makes things right — calmly, warmly, and quickly. You will handle support conversations across phone, chat, and email, working US Eastern Time hours as part of a distributed te...