Customer Support Specialist

Job Title: Customer Support Specialist

Location: Onsite (Ortigas)

Type: Full-Time

Salary Range: ₱20,000 – ₱35,000 per month

(For entry to mid-level roles with some Web3 exposure)

About the Role – Customer Support Specialist (Full-Time)

RealGo is looking for a Customer Support Specialist who can be the voice of our brand and a champion for our players. In this role, you’ll provide timely, empathetic, and knowledgeable support across various channels, including Discord, Telegram, and in-app support. You'll be instrumental in guiding users through gameplay and Web3 onboarding, addressing technical concerns, and helping us build a community-driven ecosystem. If you're passionate about games, skilled in communication, and comfortable navigating new technologies like crypto wallets or NFTs, we’d love to have you on our frontline team.

Responsibilities

·Handle player inqui...