Job Description

Convergys in the Philippines is seeking a customer service associate to handle inquiries, clarify requirements, and resolve issues in a courteous manner. You will build rapport with customers while maintaining accurate records and using decision-support tools as needed.

Role requires a high school diploma with 3–6 months of relevant experience, strong attention to detail, and the ability to work in a fast-paced, team-oriented environment. Flexible shift rotations may apply.

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