Job Description
Location: Jaipur
Experience: 1–3 Years
Employment Type: Full-Time
About the Role:
We are looking for a proactive and customer-focused Customer Success Executive to manage inbound customer inquiries, provide exceptional support, and convert leads into satisfied customers. The ideal candidate should possess excellent communication skills, a customer-first mindset, and the ability to build lasting relationships while driving sales.
Key Responsibilities
- Handle inbound customer inquiries via phone, email, WhatsApp, chat, and social media.
- Understand customer requirements and recommend suitable products or services.
- Convert inbound leads into successful sales through effective communication and relationship building.
- Resolve customer queries, complaints, and concerns promptly and professionally.
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