Job Description
We are looking for a dynamic, well-spoken, and customer-centric professional to join our International Voice Support team. If you have a passion for solving problems and a knack for providing world-class service to global clients, we want to hear from you.
Role Overview Role:
- Customer Support Associate (International Voice)
- Experience Required: 1+ Years in International Voice Support (Mandatory)
- Notice Period: Immediate Joiners Only
- Shift: Rotational Shifts (Including Night Shifts)
- Location: Indore
Key Responsibilities:
- Global Communication: Handle inbound and outbound calls from international customers (US/UK/AU regions) with professionalism and empathy.
- Issue Resolution: Identify, research, and resolve customer queries, complaints, or technical issues effectively within defined SLAs.
- Documentation: Maintain accurate and detailed...
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