Job Description
Job Description – Customer Support Executive (International Voice Process)
Position:
Customer Support Executive – International Voice Process
Location:
Gurugram
Shift:
Rotational Shifts
Employment Type:
Full-Time
Joining:
Immediate Joiners Preferred
About the Role
We are hiring Customer Support Executives for an International Voice Process. The ideal candidate should have excellent communication skills, prior experience in international voice support, and the ability to handle customer queries efficiently in a fast-paced environment.
Key Responsibilities
Handle inbound and outbound customer calls professionally
Resolve customer queries and provide appropriate solutions
Maintain high levels of customer satisfaction and service quality
Document customer interactions accurately in the system
Meet process KPIs and performance targets
Coordinate with internal teams for issue resolution when required
El...
Position:
Customer Support Executive – International Voice Process
Location:
Gurugram
Shift:
Rotational Shifts
Employment Type:
Full-Time
Joining:
Immediate Joiners Preferred
About the Role
We are hiring Customer Support Executives for an International Voice Process. The ideal candidate should have excellent communication skills, prior experience in international voice support, and the ability to handle customer queries efficiently in a fast-paced environment.
Key Responsibilities
Handle inbound and outbound customer calls professionally
Resolve customer queries and provide appropriate solutions
Maintain high levels of customer satisfaction and service quality
Document customer interactions accurately in the system
Meet process KPIs and performance targets
Coordinate with internal teams for issue resolution when required
El...
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