Job Description

Outsourcing Advantage is seeking a Customer Support Representative to join our US-facing team from Mexico. You will handle inquiries via phone, email, chat, and social channels, aiming to resolve issues promptly while delivering excellent service.

Ideal candidates bring at least 2 years of customer service experience, strong English skills (C1+), experience with CRM/ticketing systems, and a professional, multitasking mindset. Availability for ET business hours is required.

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