Job Description

Flexibility has become one of the defining features of successful workplaces. You now have the unique opportunity to join Coople, and support our mission to make flexible work a rewarding experience for ambitious workers and businesses.


As a UK-based Customer Support Coordinator responsible for our German-speaking market in Switzerland, you will focus on delivering high level support to our worker and client base.

Your Responsibilities

  • Respond to customer queries via phone, email and chat in a timely and professional manner.

  • Trouble shoot and resolve customer issues ensuring a positive customer experience.

  • Collaborate with other departments to escalate and resolve complex issues.

  • Management of customer engagement tool.

  • Collection of customer feedback on our platform to support further development by the Product and Marketing teams.

    • Your Capabilities and Skills

  • Native-level German both spoken and...

    • Ready to Apply?

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