Customer Support Specialist - Financial Risk Management

Overview

At Regnology our greatest asset is our people. We value diversity and foster an inclusive environment that supports learning, safety, and growth. By investing in our team, listening to customers, and encouraging creativity, we drive continuous innovation and improvement. Regnology is a global leader in regulatory reporting, helping financial institutions, regulators, and tax authorities improve data quality, efficiency, and cost savings. Our mission is to safeguard financial markets through smarter, future-ready solutions.

Key Responsibilities

• First and second line functional support for banking clients, analyzing complex issues related to credit risk, market risk, liquidity risk, and valuations.
• Act as a subject matter expert for non-defect functional inquiries, assisting clients with configuration, data interpretation, and functional usage aligned with banking processes.
• Identify root causes of defects and prov...