Job Description
Job Title : Customer Care Executive Location : Company : Teleperformance
Working days : 5 Days a Week and 2 days off
Shifts : Rotational shift (Including Rotational weekends and holidays)
Employment Type : Full time
About Teleperformance:
Teleperformance is a global leader in digital integrated business services, providing
exceptional customer experience (CX) solutions to some of the world’s most respected
brands. With a strong presence across India, we are known for delivering high-quality
support, innovation, and people-first culture.
Customer Care Executives. Handle inbound and/or outbound customer calls, chats, or emails professionally.
• Resolve customer queries related to products, services, billing, orders, or complaints.
• Follow standard operating procedures (SOPs) and adhere to quality guidelines.
• Meet performance KPIs such as AHT, quality, attendance, and productivity.
• Stay updated on product/process know...
Working days : 5 Days a Week and 2 days off
Shifts : Rotational shift (Including Rotational weekends and holidays)
Employment Type : Full time
About Teleperformance:
Teleperformance is a global leader in digital integrated business services, providing
exceptional customer experience (CX) solutions to some of the world’s most respected
brands. With a strong presence across India, we are known for delivering high-quality
support, innovation, and people-first culture.
Customer Care Executives. Handle inbound and/or outbound customer calls, chats, or emails professionally.
• Resolve customer queries related to products, services, billing, orders, or complaints.
• Follow standard operating procedures (SOPs) and adhere to quality guidelines.
• Meet performance KPIs such as AHT, quality, attendance, and productivity.
• Stay updated on product/process know...
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