Job Description
Role Responsibilities:
- Respond to customer queries through phone, email, or chat
- Deliver accurate and clear information to customers
- Resolve customer issues with speed and professionalism
- Maintain effective communication during every interaction
Key Deliverables:
- Ensure high customer satisfaction across all support channels
- Meet response time and resolution benchmarks consistently
- Provide support in rotational shifts as per business needs
- Maintain documentation of customer interactions accurately
Skills Required
Customer Support, Communication Skills, Inbound Process, International Voice, Customer Handling
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