Customer Support Specialist

Customer Support Specialist (CSS)

Salary: CA$65,000.00 - CA$70,000.00 per year

Benefits: Health benefits + RRSP matching provided

At Tripleview Technologies (TVT), we acquire, innovate, and grow technology companies serving the public sector. Our businesses deliver specialized solutions designed for local governments, supporting mission‑critical functions such as accounting, payroll, utility billing, and more to help build better communities. This role will be with Vision Municipal Solutions.

Position Overview

Our Customer Support Specialists (CSS) are integral to our organization, ensuring outstanding customer experiences. They engage with customers daily, offering expert support and training while leveraging their evolving knowledge of our products and programs. The successful hire will manage our customer support queue via Zendesk for all Vision Municipal Solutions products. Experience in accounting or municipal government is c...