Job Description

Overview
GDC IT Solutions is currently seeking a Computer Support Specialist in Beloit, WI.

Position Overview
We are seeking a detail-oriented and customer-focused Customer Support Specialist to provide technical and application support across a multi-site environment. This role involves troubleshooting hardware, software, and network issues while supporting a wide range of business applications. The ideal candidate has a strong IT support background and is comfortable working in a Windows-based environment with modern and legacy systems.

Responsibilities:
  • Provide front-line technical support to end users via phone, email, and ticketing systems.
  • Troubleshoot and resolve hardware, software, and network-related issues.
  • Support Dell workstations running primarily Windows 11 Pro, with some legacy Windows 10 systems...

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