Job Description

About the Role

:
  • Quoting customers & providing product information
  • Customer order entry & order management
  • Customer account resolution & credit disposition
  • Customer returns & warranty management
  • Customer communication & training
  • Support customer special projects & programs
  • Collaborate effectively with other functions such as sales, supply chain & operations

    • Basic Qualifications (Required Skills/Experience) 

  • 3+ years of customer support/customer service
  • 3+ years’ experience with ERP systems such as SAP
  • Ability to handle high pressure situations
  • Experience with Excel and other Microsoft office tools
  • Experience working independently
  • Australian PR and above

    • Preferred Qualifications (Desired Skills/Experience) 

  • Effective communication skills
  • Experience with Smartsheets
  • Exposure to environments /roles such as Operations, Dis...

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