Job Description

  • Address customer inquiries and concerns in a professional manner.
  • Provide product or service information and resolve problems efficiently.
  • Document all customer interactions in the system accurately.
  • Collaborate with internal teams for escalated or complex issues.
  • Ensure a high standard of customer satisfaction.
  • Follow company processes and meet performance targets.

Requirements:

  • Excellent communication and interpersonal skills
  • Basic computer knowledge with good typing speed
  • Willingness to work in voice and non-voice processes


Skills Required
Call Center, Customer Care, Cse, Bpo, Kpo, Customer Service

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