Customer Support Representative

Company Description

At TELUS, we are a purpose-driven team focused on innovation and making a positive impact. We provide technology solutions that enhance lives while supporting our customers, communities, and the planet. Our inclusive culture values individuality, empowers personal and professional growth, and fosters a sense of belonging. By joining TELUS, you contribute to a team committed to solving real-world challenges and creating sustainable change. Explore opportunities with us to ignite your potential and make a meaningful difference.

Role Description

This full-time, on-site Customer Support Representative role is based in Taguig. The responsibilities include providing exceptional customer service by responding to inquiries, ensuring customer satisfaction, addressing concerns, and delivering solutions in a timely manner. You will troubleshoot technical and service-related issues while maintaining accurate documentation and continuously improving the c...