Customer Support Representative

About Delta Intelligent Building Technologies (Canada) Inc. (formerly known as Delta Controls)

Delta Intelligent Building Technologies (Canada) Inc. is a leading building controls manufacturer. For over three decades, we have provided innovative building automation solutions for commercial, healthcare, education, and leisure facilities.

Job Summary

We are looking for a Customer Support Representative to deliver exceptional service and ensure seamless customer experience. You will engage with customers, vendors, and internal departments via phone and email to provide product information, confirm orders, and resolve inquiries. You’ll manage sales order data, track shipments, and ensure timely fulfillment while maintaining strong relationships through clear, proactive communication.

Duties And Responsibilities

• Engaging with customers via phone, email, or in person to provide product information, confirm stock, quote prices, and pro...